UX Strategy and Operations Systems Architect

Who you are

You have a Bachelor’s degree or equivalent practical experience, along with at least 4 years of experience in management consulting, corporate strategy, financial planning and analysis, or business intelligence. Your background includes analyzing and translating data into actionable insights, providing recommendations for improvements, and presenting results to both technical and non-technical audiences. You are proficient in scripting and automation using languages such as Python or SQL, and you have experience with Application Programming Interfaces (APIs), data pipelines, and systems architecture. You also have a solid understanding of service design or information architecture, and you are familiar with utilizing AI-based tools to solve operational challenges.

Desirable

Experience in behavioral change and adoption for new systems or workflows is a plus, as is your familiarity with implementing new operational systems or tools in an organizational setting. You have a strong grasp of project execution and delivery, and knowledge of the Product Development Lifecycle (PDLC) is beneficial. Your ability to collaborate effectively with Design and Research teams will be key in this role.

What you'll do

In this role, you will manage the end-to-end lifecycle of internal operational tools, from requirements gathering to deployment and maintenance. You will lead change management efforts for new systems, ensuring adoption and behavioral change among stakeholders. Collaborating closely with Program and Operations and Strategy and Operations leadership, you will identify opportunities for automation and technical optimization, driving projects that enhance communication and streamline the UX design process. Your work will contribute to a culture of user-centered development at Google, where multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers come together to create impactful user experiences.

What we offer

At Google, we focus on the user and all else will follow. You will be part of a dynamic team that values collaboration and innovation, working on projects that drive significant improvements in user experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in shaping the future of user experience at Google.