Amazon offers a collection of revolutionary products and the device business is one of the most innovative and fastest growing. We pride ourselves in being able to provide customers complete solutions for their technology needs with a vast offering of Amazon brands, including Ring, Blink and eero.
The Amazon Offline Retail team is the group responsible for training, selling, and growing brand advocacy for Amazon, Ring, Blink and eero. The Market Trainer- Fire TV role will focus on product awareness and marketing initiatives. They are responsible for providing a best in class training experience by promoting our devices to both associates and customers at retail. The Market Trainer must possess an internal passion for home theater product and be an evangelist for the Fire TV brand.
Key job responsibilities
Candidates must reside within assigned territory
In this role you will:
• Manage and travel to a large territory utilizing a variety of sales tools and store profiles to impact sales and brand advocacy
• Drive sales and brand advocacy through store partnerships
• Achieve and exceed store sales goals within Fire TV branded products
• Develop professional relationships with key stakeholders i.e. district, territory and general managers
• Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders
• Educate store associates on the value of Fire TV products
• Conduct sales and training demonstration in-store and during large scale events based on program / market needs
• Collect business and market insights from consumers and store associates to help impact product, feature, and channel marketing decisions
• Complete daily in-store reports to document visits, including submitting digital photos
• May be asked to participate in overnight travel
• Be on your feet for up to 8 hours at a time
• Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)
• Must work flexible work hours including nights and weekends (ability to work 40 hours a week)
A day in the life
Market Trainers rely heavily on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail. They foster relationships with key decisions makers in retailer accounts including at the market and district level. They serve as the Fire TV evangelist, running group training events for sales associates on how to sell Fire TV devices and services, and participating in assisted selling activities. The Market Trainers will improve store sales and brand advocacy of Fire TV products. Market Trainers work closely with retail partners and customers to intake insights to improve products and services and drive decisions at the corporate level. They ensure the Fire TV in-store experience and merchandising is properly implemented for Fire TV devices and services.
About the team
The Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the Unites States. Market Trainers lead sales and marketing initiatives for Fire TV in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, running assisted selling events, and promoting Fire TV through customer interactions. Market Trainers are focused on increasing sales and brand advocacy of Fire TV products in retail stores and educating store associates and consumers on the value of Fire TV, accessories and Amazon in general.• 3+ years of work experience in retail management and/or sales
• High School Diploma or equivalent
• It is required to possess a mobile phone compatible with iOS or Android operating systems
• It is required to have access to reliable transportation to travel between worksites during the work day
• Possess a valid driver’s license, proof of insurance
• 6+ years of relevant work experience in retail sales, preferably home theater
• Bachelor's Degree
• Strong verbal and written communications skills
• Experience managing multiple retail locations
• Experience and comfort presenting to large audiences
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,100/year in our lowest geographic market up to $75,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
