Operations Manager, AMZL Operations Manager

Who you are

You have a proven track record in operations management, with experience leading teams in a fast-paced environment. Your ability to engage and motivate both salaried and hourly employees is key to your success. You understand the importance of safety, quality, and performance metrics, and you are committed to driving improvements through data-driven decisions. You thrive in a role where you can mentor and support your team, ensuring they have the tools necessary for success. Your analytical problem-solving skills enable you to tackle challenges effectively, and you are dedicated to maintaining high customer satisfaction levels.

Desirable

Experience in logistics or fulfillment operations is a plus. Familiarity with data analysis tools and techniques will help you excel in this role. You are adaptable and open to learning new processes as Amazon continues to innovate and expand its operations network.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the entire workflow of package delivery, from the first mile to the last mile. You will engage with your team during shifts to ensure they are performing at their best while adhering to safety and quality standards. Your role will involve analyzing performance data to identify areas for improvement and implementing strategies to enhance productivity and efficiency. You will lead large-scope projects that contribute to the overall success of the operations site, collaborating with various stakeholders to achieve the best results for customers. You will also play a crucial role in maintaining customer expectations, ensuring that orders are delivered on time and to the correct locations. Your leadership will foster a culture of continuous improvement, where team members feel supported and empowered to excel in their roles.

What we offer

Amazon provides a dynamic work environment where you can grow your career in operations management. With opportunities for professional development and advancement, you will be part of a team that is dedicated to delivering exceptional service to customers. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to be Earth's most customer-centric company, where you can make a significant impact on our operations and customer satisfaction.