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Datadog (NYSE: DDOG) is a leading cloud observability platform that provides monitoring and analytics for applications, infrastructure, and logs. Trusted by over 26,000 customers including major companies like Netflix, Samsung, and Airbnb, Datadog is headquartered in New York City. The company went ...
Datadog offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy. Employees also benefit from a learning ...
Datadog fosters an engineering-first culture, with 70% of its workforce comprising engineers. The company emphasizes a strong focus on solving complex...
Datadog • New York, New York, USA
Datadog is seeking a Senior Product Solutions Architect for their Synthetics Product to guide enterprise customers in adopting and implementing best practices. You'll leverage your expertise in Datadog services to ensure successful outcomes for clients.
You have extensive experience as a Product Solutions Architect, ideally with a focus on digital experience monitoring and application performance. Your background includes working closely with enterprise customers to understand their needs and provide tailored solutions. You are skilled in guiding clients through the architecture and implementation of complex systems, ensuring they adopt best practices effectively. You thrive in collaborative environments, working alongside product management and engineering teams to drive customer success. Your ability to communicate technical concepts clearly to non-technical stakeholders sets you apart. You are proactive in capturing customer use cases and translating them into actionable insights for product improvement.
As the Product Solutions Architect for Datadog's Synthetics Product, you will serve as the primary expert on the product, offering guidance on architecture choices and data collection strategies. You will work directly with large enterprise customers, helping them implement Datadog services at scale. Your role involves collaborating with product management to provide feedback based on your field experience, ensuring that customer needs are met and solutions function according to business requirements. You will capture repeat customer use cases and publish reference architectures and implementation guides to assist prospects and existing customers. Your contributions will directly impact the success of customer initiatives and the overall effectiveness of the Synthetics Product.
Datadog values a collaborative office culture that fosters creativity and strong relationships among team members. As part of a hybrid workplace, you will have the flexibility to create a work-life harmony that suits your needs. You will be part of a team that is dedicated to driving measurable success for customers while also contributing to the continuous improvement of Datadog's offerings. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives enhance our team and product.
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