Real-time AI insights for superior customer service
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Cresta • Berlin, Germany
Cresta is seeking a Software Engineer in Test to ensure the robustness and quality of their AI-driven platform. You'll focus on building and maintaining the automated testing ecosystem using Java and Selenium. This role requires a detail-oriented mindset and experience in test automation.
You have a strong background in software engineering with a focus on testing — your experience includes building and maintaining automated testing frameworks that ensure software quality and performance. You are detail-oriented and understand the importance of robust testing in delivering high-quality software solutions. Your familiarity with Java and testing tools like Selenium allows you to create effective test cases and automate testing processes efficiently. You thrive in collaborative environments, working closely with developers and product teams to identify testing needs and improve overall software quality. You are proactive in identifying potential issues and have a keen eye for detail, ensuring that every aspect of the software is thoroughly tested before release. You are also adaptable, able to learn new technologies and methodologies quickly, and you enjoy staying updated with industry best practices in software testing.
Experience with CI/CD pipelines and tools is a plus, as is familiarity with performance testing and load testing methodologies. Knowledge of Agile methodologies will help you integrate seamlessly into our development processes.
In this role, you will be responsible for developing and maintaining automated tests for our software solutions — your work will directly contribute to the robustness and scalability of our platform. You will collaborate with the engineering team to understand product requirements and design effective test strategies that align with our development goals. Your role will involve writing test scripts, executing tests, and analyzing results to ensure that our software meets the highest quality standards. You will also participate in code reviews, providing feedback on testability and quality aspects of the code. As part of your responsibilities, you will help to enhance our automated testing ecosystem, ensuring it evolves with our product and technology stack. You will document testing processes and results, providing insights that will help drive improvements in our software development lifecycle.
At Cresta, you will be part of a mission-driven team that is revolutionizing the contact center industry with AI. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our success. You will have opportunities for professional growth and development, working alongside industry experts and thought leaders. We believe in the importance of work-life balance and offer flexible working arrangements to support your needs. Join us in our journey to unlock the true potential of customer conversations and make a difference in the workforce with AI.
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