Services Consultant

Who you are

You have a strong background in consulting or customer-facing roles, ideally with experience in sales and post-sale service delivery. You understand the importance of aligning services with customer business outcomes and can effectively communicate the value of those services. Your ability to collaborate with sales teams and translate customer objectives into actionable service recommendations sets you apart. You thrive in environments where you can make a significant impact and enjoy working closely with cross-functional teams to drive customer success.

Desirable

Experience in a technology or SaaS environment is a plus, as is familiarity with developing statements of work and proposals. You are comfortable training and guiding sales teams on service offerings and pricing strategies, enhancing their ability to sell effectively. Your analytical skills allow you to assess customer needs and tailor solutions that drive adoption and satisfaction.

What you'll do

In your role as a Services Consultant, you will partner closely with Account Executives and Account Managers to identify opportunities where post-sale and professional services can enhance customer outcomes. You will scope and design solutions that align with customer objectives, ensuring that services are not only feasible but also deliver significant business value. Your responsibilities will include developing statements of work, estimates, and supporting documentation for sales opportunities, which will require you to have a keen eye for detail and a strong understanding of customer needs.

You will also play a crucial role in sales enablement, training and guiding sales teams on service offerings, positioning, and pricing strategies. This will involve collaborating with various stakeholders to ensure that everyone is aligned and equipped to drive customer success. Your ability to bridge the gap between sales and delivery will be essential in ensuring seamless handoffs and successful implementation of services.

What we offer

At ZoomInfo, we foster a culture that encourages growth and innovation. You will be part of a team that values collaboration and celebrates wins, providing you with the opportunity to make a real impact. We offer competitive compensation and benefits, along with tools that amplify your impact and support your professional development. Join us and be part of a fast-paced environment where you can accelerate your career and contribute to meaningful outcomes for our customers.