
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is seeking a Senior Business Operations Specialist to manage inventory planning and analysis. You'll leverage data-driven insights to optimize stock levels and enhance supply chain efficiency. This role requires over 6 years of experience in inventory and demand forecasting.
You hold a bachelor's degree or higher in a relevant field and have over 6 years of experience in inventory and demand forecasting within a global environment. Your proficiency in SQL is at an intermediate level or higher, enabling you to analyze complex datasets effectively. You possess business-level English skills, with advanced reading and writing abilities and at least intermediate speaking skills. Your strong documentation and communication skills allow you to collaborate effectively with stakeholders across various departments.
Experience in the e-commerce or retail industry, particularly within a global company, is highly valued. Familiarity with supply chain management principles and practices will give you an edge in this role.
In this position, you will be responsible for developing inventory strategies, including annual, monthly, and weekly stock plans, in collaboration with stakeholders to set seasonal and monthly instock strategies and goals. You will analyze stock shortages and excess inventory issues, implementing systematic solutions to optimize inventory levels. Regular reviews of global lead times and optimization of shipping modes (ocean/air) and container build rules will be part of your responsibilities. You will also automate demand forecasting audits and improve forecast accuracy, enhancing the efficiency and accuracy of the purchasing order system.
Your role will involve executing inventory strategies to prevent stockouts and quickly recover from any shortages. You will adjust demand forecasting audits and plans based on real-time data, analyzing root causes of stockouts and high days of coverage (DOC) to implement improvements. Defining and maintaining order system rules will also be a key aspect of your work, ensuring that inventory management aligns with company goals.
Coupang provides a dynamic work environment where you can witness daily growth for yourself, your colleagues, your team, and the entire company. You will have the opportunity to drive innovation and initiatives, contributing to the future of commerce. Joining Coupang means being part of a rapidly growing e-commerce company that values entrepreneurial spirit and offers a chance to make a significant impact in the industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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