Associate, Professional Services Operations

Who you are

You are an entry-level professional eager to support operations within a global services team. You have a foundational understanding of P&L management and are keen to learn about revenue forecasting and reporting. You thrive in collaborative environments and are excited to work with cross-functional teams to drive insights and improvements in customer experience. You possess strong analytical skills and are detail-oriented, ensuring data quality across multiple systems. You are adaptable and open to continuous learning, ready to take on challenges in a dynamic professional services landscape.

What you'll do

In this role, you will provide full operations and P&L support to the Professional Services team at Databricks. You will be responsible for closing monthly and quarterly accounting, establishing revenue rules, and ensuring accurate forecasting and reporting. You will collaborate with Services, Operations, and Finance teams to develop scalable processes that enhance operational efficiency. Your role will involve surfacing important insights that contribute to improving the customer journey and overall experience. You will also assist in addressing questions from the Professional Services leadership team, providing follow-up insights and recommended actions. As a thought leader, you will drive process changes related to operations and business initiatives, ensuring alignment with the company's goals.

What we offer

At Databricks, you will be part of a vibrant team that values collaboration and innovation. You will have the opportunity to develop your skills in a supportive environment, working alongside experienced professionals in the field. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing growth opportunities. Join us in our mission to enhance customer experiences and drive operational excellence in the Professional Services domain.