Fast delivery of food and essentials to your door
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Gopuff • Brooklyn, NY
Gopuff is seeking a Site Leader I to oversee operations in Brooklyn. You'll lead a team focused on delivering exceptional customer experiences and improving facility performance. This role requires 6+ years of experience in a fast-paced environment.
You have over 6 years of experience in a fast-paced environment, ideally in retail, grocery, military, or restaurant settings. Your leadership skills shine as you manage a diverse team, ensuring that everyone is engaged and focused on delivering a perfect customer experience. You possess strong written and verbal communication skills, allowing you to effectively convey your vision and motivate your team. Conflict resolution is one of your strengths, and you excel at developing and engaging your team members to foster a positive work environment. You thrive in ever-changing situations and are known for being a change agent, continuously improving processes and efficiencies within your operations. Your flexibility is key, as you are available during peak hours and can adapt to the needs of the business, including weekends and holidays.
A Bachelor’s degree is preferred, as it complements your extensive experience in leading teams. Your ability to stand, bend, reach, and walk during shifts, along with the capability to lift up to 49 pounds, ensures that you can handle the physical demands of the role.
As the Site Leader I at Gopuff, you will be accountable for all facility operations, including deliveries, inventory management, and equipment oversight. You will plan and direct operations to ensure that key performance indicators are met, driving improvements that enhance the overall performance of the facility. Your leadership will guide Shift Leaders and Field Operations Associates, ensuring they are well-trained and equipped to meet the challenges of their roles. You will create and implement strategies to improve financial performance, controlling expenses and labor to align with budgetary goals. Your role will also involve teaching and training site leadership on best practices for operational efficiency, ensuring that all team members understand their responsibilities and the importance of confidentiality in handling information and documentation.
At Gopuff, you will be part of a dynamic team that values customer satisfaction above all else. We provide a supportive environment where your leadership can shine, and your contributions will directly impact the success of our operations. You will have the opportunity to work in a fast-paced setting that challenges you to grow and develop your skills. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in delivering exceptional service and making a difference in our customers' lives.
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