Business Travel Consultant - Relocation to Lisbon

Who you are

You are an expert Business Travel Consultant with a passion for delivering exceptional customer service. You are fluent in Italian, French, or German, and have a strong background in Global Distribution Systems (GDS). You thrive in a collaborative environment and are eager to support travelers in their journey. You possess excellent communication skills, allowing you to effectively resolve issues and provide valuable feedback to enhance travel experiences. You are excited about the opportunity to relocate to Lisbon and embrace a new adventure in a vibrant city.

Desirable

Experience in the travel industry is a plus, but your enthusiasm and willingness to learn are what truly matter. You are adaptable and open to new challenges, ready to contribute to a fast-growing team. A background in customer service or support roles will help you excel in this position.

What you'll do

As a Business Travel Consultant at TripActions, you will provide top-tier travel support via chat, calls, and emails. You will maintain up-to-date knowledge on suppliers, destinations, and systems to assist travelers effectively. Your role will involve quickly assessing customer needs and urgency, ensuring that you deliver timely and accurate solutions. You will take ownership of customer satisfaction by resolving issues and collaborating with internal teams to clear any obstacles for travelers. Your feedback will be invaluable in enhancing our customer-facing and internal platforms, directly impacting daily operations and traveler experiences.

What we offer

TripActions provides a comprehensive relocation support package, including a one-way flight to Lisbon, initial short-term accommodation support, and a sign-on bonus to assist with your first rent and moving expenses. You will receive expert guidance and full support with local paperwork, ensuring a smooth transition to your new home. Personalized settling-in guides will help you feel at home in Lisbon, allowing you to enjoy the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Join us in making travel seamless and empowering for our users.