Bilingual English and Spanish Member Loyalty Representative

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a rewarding and unique member service experience. Being bilingual in English and Spanish is essential for this role, as you will connect with a diverse member base. You are passionate about listening and helping others, and you thrive in a team-oriented environment that values diversity and inclusion.

What you'll do

As a Member Loyalty Representative at Oportun, your primary focus will be to create and generate a rewarding member service experience. You will engage with members at various touchpoints, ensuring they feel valued and supported. Your role will involve assisting members with their inquiries, providing information about Oportun's services, and helping them navigate their financial goals. You will work closely with your team to foster a culture of inclusivity and belonging, contributing to the overall mission of delivering affordable credit to those left out of the financial mainstream.

What we offer

Oportun offers a differentiated experience where you will be part of a team that celebrates diversity and encourages sharing perspectives. You will have the opportunity to grow within a mission-driven fintech company that has positively impacted millions of members. Oportun is committed to providing a supportive work environment where you can thrive and contribute to meaningful financial solutions for your community.