Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • New York, USA
Uber is seeking a Strategic Operations Manager for Uber Eats to drive alignment across teams and optimize delivery operations. You'll work closely with Product, Engineering, and Customer Support to implement high-impact projects. This role requires strong problem-solving skills and experience in operations management.
You have a strong background in operations management, ideally with experience in the food delivery or logistics sector. You are skilled at identifying opportunities for performance improvement and have a track record of successfully leading projects from conception to execution. Your analytical mindset allows you to scope and recommend effective solutions to complex problems, ensuring that you deliver measurable outcomes. You thrive in collaborative environments and enjoy working closely with cross-functional teams, including Product, Engineering, and Customer Support. You are passionate about driving growth and efficiency in operations, and you understand the importance of aligning strategies across various departments.
Experience in the tech industry or with a fast-paced startup environment is a plus. Familiarity with data analysis tools and methodologies will help you excel in this role. You are comfortable navigating ambiguity and can adapt to changing priorities while maintaining focus on key objectives. A background in project management or strategic planning will further enhance your ability to succeed in this position.
In this role, you will proactively identify opportunities for performance improvement within your area of ownership, focusing on growing supply and demand, enhancing the merchant experience, and optimizing delivery priorities. You will take ownership of projects, from identifying and scoping solutions to delivering on the outcomes and measuring results. You will collaborate with various teams, including Product, Territory Operations, Finance, Marketing, and Customer Support, to execute key priorities and ensure alignment across the organization. Your ability to design and lead high-impact projects will be crucial in driving growth and efficiency for Uber Eats.
You will also be responsible for analyzing performance metrics and providing insights to inform strategic decisions. By leveraging data and feedback, you will help shape the strategy for delivery operations and contribute to the overall success of the Uber Eats platform. Your role will involve regular communication with leadership to ensure that initiatives are aligned with company goals and that progress is tracked effectively.
Uber provides a dynamic work environment where you can make a significant impact on the business. You will have the opportunity to work with talented professionals across various disciplines and contribute to innovative solutions that enhance the customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Competitive compensation and benefits are part of what we offer, along with a culture that promotes collaboration and growth.
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