Researcher (CDMX)

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

In this role, you will: 

• Synthesize data from multiple sources (quantitative surveys, qualitative, behavioral, and third-party) to craft clear meanings and create deeper insights.

• Lead both qual and quantitative ad-hoc research projects across multiple countries and areas (Content, Marketing, and Growth), under the guidance of the Mexico/Brazil CI lead (Senior Researcher).

• Socialize insights beyond the CI team and begin to forge relationships with stakeholders, with the support of a Senior Researcher;

• As part of the LatAm CI team, proactively partner with other CI researchers and cross-functional partners, including Content, Marketing, Product, Data Science, Brand, Finance and Strategy, Partnerships, etc., to develop new research initiatives.

About you:

• A resilient, flexible, and selfless individual with a growth mindset, comfortable managing through ambiguity and learning new things, who aligns with Netflix culture and values.

• 4-7 years of experience in content or audience-related research, and/or analytics. Hands-on experience leading end-to-end quantitative research studies is required. Some mixed methods research experience is preferred but not required. 

• A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.

• Able to prioritize their efforts in line with business needs, and juggle multiple requests from different colleagues.

• Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company.

• Thrives in a fast-paced company with a proactive approach to driving results.

• Strong storytelling and data synthesizing skills.

• A team player and collaborator who hates working in silo.

• Attention to detail, without losing sight of the big picture.

• Can transform findings into actionable, data-driven stories, with potential for coaching on storytelling skills.

• Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internally logged data).

• Consumer research experience in Mexico is strongly preferred. 

• Spanish and English proficiency are required.

• Having knowledge or experience in the entertainment industry can be a plus.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.