We are seeking an exceptional Team Manager to lead and inspire a high-performing team in Medical Checks. In this role, you will be responsible for creating a collaborative and motivating work environment, setting clear goals, delegating tasks, monitoring team performance, and providing coaching and development opportunities. You will work closely with team members and stakeholders to ensure the successful delivery of projects and initiatives.
Key job responsibilities
1. Create an inspiring team environment with an open communication culture:
- Foster a positive and inclusive team culture that encourages open dialogue and collaboration.
- Promote transparent and frequent communication to ensure everyone is aligned and informed.
- Encourage team members to share ideas, provide feedback, and voice concerns.
2. Oversee day-to-day operations:
- Coordinate and facilitate team meetings to discuss priorities, address challenges, and share updates.
- Ensure team members have the necessary resources, tools, and support to perform their duties effectively.
- Address any operational issues or bottlenecks in a timely and efficient manner.
3. Monitor team performance and report on metrics:
- Establish and track relevant performance metrics to measure the team's progress and success.
- Analyze team performance data and provide regular reports to stakeholders.
- Identify areas for improvement and collaborate with team members to implement solutions.
4. Motivate team members:
- Provide regular feedback, recognition, and praise to foster a sense of accomplishment and engagement.
- Identify opportunities for professional development and support team members in their growth.
- Encourage a positive mindset and a solution-oriented approach to challenges.
5. Listen to team members' feedback and resolve any issues or conflicts:
- Actively solicit feedback from team members and address any concerns or conflicts in a timely and fair manner.
- Mediate and facilitate the resolution of team-related issues or interpersonal conflicts.
- Foster a culture of open and constructive feedback to continuously improve team dynamics.
6. Recognize high performance and reward accomplishments:
- Identify and celebrate team members' exceptional contributions and achievements.
- Ensure that high-performing team members are provided with growth opportunities and career advancement.
7. Suggest and organize team building activities:
- Plan and facilitate team-building events and other activities to foster collaboration.
- Encourage team members to participate in these activities and build stronger interpersonal connections.
8. Partner with stakeholders:
- Collaborate with cross-functional teams, department heads, and other stakeholders to align on objectives, priorities, and resource allocation.
- Effectively communicate team progress, challenges, and achievements to relevant stakeholders.
- Advocate for the team's needs and ensure alignment with the organization's strategic goals.
- Bachelor's degree
- Previous experience in a leadership or managerial role
- Previous relevant experience in Human Resources or Customer Service
- High proficiency in English (C1 Level)
- Very good command of Italian or Romanian (B2 Level)- Intermediate/advanced level of MS Excel
- High proficiency in French or Spanish would be a plus
- Project Management Certification
- Strong Interpersonal skills, as well as conflict resolution savvy
- Strong problem-solving and decision-making abilities
- Experience in providing coaching and mentoring to others
- Ability to adapt to changing priorities and thrive in a dynamic, fast-paced environment
- Passion for fostering a positive, inclusive, and innovative team culture
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
