Empowering salons and spas with cloud technology
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Zenoti • Costa Rica
Zenoti is seeking a Product & Customer Support Agent to assist customers in effectively using their cloud-based software solution for the beauty and wellness industry. This role requires strong communication skills and a customer-focused mindset.
You are a customer-oriented individual with a passion for helping others. You thrive in a fast-paced environment and enjoy solving problems for clients. Your communication skills are top-notch, allowing you to convey complex information in an understandable manner. You are adaptable and can handle various customer inquiries with ease. You understand the importance of customer retention and are committed to providing exceptional service. You are eager to learn about Zenoti's products and services to better assist customers in their journey.
As a Product & Customer Support Agent at Zenoti, you will be the first point of contact for customers seeking assistance with our software solutions. You will guide users through the features of our platform, ensuring they can effectively manage their businesses. You will troubleshoot issues and provide solutions in a timely manner, helping to enhance the customer experience. You will collaborate with other team members to share insights and improve our support processes. Your role will involve working closely with customers to understand their needs and provide tailored support. You will also participate in ongoing training to stay updated on product features and industry trends.
At Zenoti, we pride ourselves on being a great place to work, recognized for our commitment to employee satisfaction. You will have the opportunity to work in a supportive environment where your contributions are valued. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a difference in the beauty and wellness industry by empowering our clients to succeed with our innovative solutions.
Apply now or save it for later. Get alerts for similar jobs at Zenoti.
