The go-to-market analytics platform for B2B success
HockeyStack is a go-to-market analytics platform designed specifically for B2B companies, enabling them to track and analyze the entire SaaS customer journey. Headquartered in SoMa, San Francisco, CA, HockeyStack has raised $22.9 million in funding from prominent investors like YCombinator and Gener...
HockeyStack offers equity allocation, a flexible PTO policy, and opportunities to collaborate with top industry advisors. Employees also benefit from ...
HockeyStack fosters a culture centered around data-driven decision-making and innovation. The company values collaboration and encourages employees to...
HockeyStack • San Francisco
HockeyStack is seeking an Implementation Manager to ensure customers successfully launch and adopt their GTM Intelligence suite. You'll collaborate with Sales, Marketing, and Customer Success teams to deliver a seamless onboarding experience. This role requires strong organizational skills and a proactive approach.
You are a highly organized and proactive Implementation Manager with a strong focus on customer success. You have experience in managing technical implementations and ensuring that customers rapidly adopt and realize value from products. You thrive in collaborative environments, working closely with Sales, Marketing, and Customer Success teams to deliver a seamless onboarding experience. You understand the importance of executing tight mutual action plans and are skilled at driving projects to completion. You are passionate about helping customers succeed and are committed to providing exceptional service throughout the implementation process.
Experience in a B2B environment is a plus, as is familiarity with sales and marketing automation tools. You have a knack for problem-solving and can navigate complex customer needs with ease. You are comfortable working in a fast-paced environment and are ready to take on challenges that come your way. You are a team player who enjoys collaborating with others to achieve common goals.
As an Implementation Manager at HockeyStack, you will play a critical role in ensuring that customers launch with speed, confidence, and success. You will be responsible for executing mutual action plans and driving technical implementations that align with customer goals. Your success will be measured by the speed and effectiveness of customer onboarding, as well as their overall satisfaction with the product. You will work closely with various teams, including Sales, Marketing, and Customer Success, to ensure a seamless onboarding experience. You will also be involved in gathering customer feedback and using it to improve the implementation process.
HockeyStack offers a dynamic work environment where you can grow your skills and make a significant impact. You will be part of a team that is dedicated to automating sales, marketing, and customer success for B2B companies. We value diversity and are committed to fostering an inclusive environment for all employees. Join us in our mission to revolutionize the way B2B companies operate and help them achieve their goals through innovative technology.
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