Systems Engineer

The Job

Own is looking for a passionate, dedicated, and highly motivated Systems Engineer to join our amazing IT team.

This role is a critical member of the Own global Information Technology team. Reporting directly to the Infrastructure Manager, the Systems Engineer will be responsible for improving and maintaining an 800+ user environment alongside a Senior Systems Engineer.

Your Day-to-Day Role

• Architect, design, and propose solutions related to responsible systems such as Okta, Google Workspace, Slack, etc.
• Own and lead IT projects, including the design and deployment of new IT systems and services.
• Maximize system performance through monitoring, troubleshooting, and upgrades.
• Build automation as needed using scripting languages such as Okta Expression, PowerShell, Python, or Bash.
• Architect and update Okta workflows that support business processes.
• Improve and maintain account lifecycle automations for a large number of SaaS applications used internally.
• Administer and maintain an 900+ user Okta, Google Workspace, Slack, and O365 environment.
• Administer and maintain various SaaS applications used by employees globally.
• As required, provide hands-on end user support and account creation/management.
• Provide Tier 3 escalation support through the ticketing system.
• Provide technical guidance and support to junior IT engineers and team members.
• Document processes, procedures, and technical playbooks.
• Participate in SOC reviews.

Your Work Experience

• Subject matter knowledge of Okta is a MUST, including complex Okta Workflows.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
• Minimum of 3-5 years of hands-on experience managing Okta in medium to large organizations.
• A passion and a proven track record for implementing automation and improving work efficiency.
• You have experience and are comfortable integrating various APIs.
• You love automation and finding efficiencies in existing workflows or business processes.
• Salesforce, Azure/AWS experience is a plus.
• General understanding of networks is desirable.
• Working knowledge of other programming languages/scripting is a plus.
• Experience working in a fast-paced startup environment, highly desirable.
• Previous support of an organization with global offices, predominantly running Apple hardware and Saas only environments.
• Well-versed in MacOS, Google Workspace, Office 365, Atlassian, Okta, Zoom, etc.
• Jamf Pro knowledge is a plus.
• Ability to lead and manage multiple projects and adjust to shifting priorities as they change.
• Firm grasp on IT infrastructure and operational best practices.
• Intense focus on quality and on-time delivery.
• Project management skills that ensure meeting of all deadlines.

Other Requirements

• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy.
• People-oriented, customer focused.
• Strong written and verbal communication skills.
• Effective analytic/diagnostic skills.

Important Details

This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ office a minimum of 4 days per week to maximize collaboration and interaction with the business.

Own is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

Learn more at owndata.com.

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