Join our UX team driving innovative experiences for some of the most popular AWS services. Imagine your ideas contributing to simplified workflows and rich visualizations to delight customers and contributing to the continued evolution of the AWS web experience. Senior UX Designers for AWS Elastic Compute Cloud (EC2) are key stakeholders in team goals while also owning their own user experience roadmap. Designers collaborate with Product Managers and engineers to identify and deliver solutions that have the greatest impact for EC2 customers. Designers leverage qualitative and quantitative data, interacting directly with customers and the rest of the design community to deeply understand customer needs and advocate on their behalf. Join our quickly growing design and development team that spans Arlington, Seattle, and Cape Town.
Key job responsibilities
In this role you will:
* Own the design process from end-to-end, from user research and concepts exploration to design reviews, delivery, and usability testing.
* Collaborate closely with product manager, engineer, and technical writer to build intuitive, accessible, and innovative products that delight millions of users.
* Help define product strategy that impacts product roadmaps and business goals. Work on solutions for some of the most complex design and technical problems we are tackling at AWS.
* Create user-centered designs and advocate for customers by understanding business requirements, customer’s needs, and technical feasibilities.
* Quickly create and iterate on user flows, wireframes, and high fidelity prototypes based on users’ feedback to continuously raise the bar for quality. Present and playback findings and designs to stakeholders and leadership.
* Talk with customers and work with partner teams on collecting qualitative and quantitative data to make informed design decisions at the product level, and continuously align with various stakeholders.
* Collect metrics after product launch to evaluate designs and make informed improvements on user experience.
* Help define and improve design best practices, including but not limited to defining and refining design patterns, standards, methods, and processes. You will also help drive adoption of these across teams.
* Contribute back to the design community by mentoring and coaching other designers on their professional development and design skills.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- 8+ years of UX designer or interaction designer experience
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- 5+ years of experience creating prototypes or wire-frames for enterprise web applications and/or workflows
- Strong sense of ownership, evidence of dealing with ambiguity & ability to drive consensus around key decisions- Experience with UX design of complex workflows
- Experience collaborating with product managers, developers, and other stakeholders
- Experience delivering UX solutions for projects of large scope and complexity
- Experience with UX design for technical end users or domain experts
- Ability to present a strong rationale for design decisions
- Degree in design, human-computer interaction (HCI), or equivalent
- Fluency in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles, techniques and patterns
- Experience performing user research and/or gathering quantitative customer data
- Ability to prototype in CSS, HTML, and JavaScript a plus
- Experience designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
