Account Manager - Restaurants

Who you are

You have proven experience in account management, business development, or strategy — you've successfully managed diverse portfolios and understand the nuances of driving commercial success. Your analytical skills are strong, allowing you to leverage data insights to inform business strategies and enhance partner performance.

You are a strategic thinker who can independently manage high-value restaurant partnerships — your ability to develop tailored business strategies based on data insights sets you apart. You thrive in collaborative environments, working closely with internal teams to ensure alignment and drive results.

Your negotiation skills are top-notch — you can lead discussions with partners to execute co-marketing campaigns that drive incremental order volume. You are proactive in identifying opportunities for category expansion and portfolio optimization, ensuring sustainable performance for your partners.

You are comfortable using data analysis tools like Excel and Looker — your ability to analyze trends and optimize pricing is crucial for achieving revenue targets and profitability metrics. You have a knack for conducting quarterly business reviews, providing actionable insights that help partners succeed.

Desirable

Experience in the food delivery or restaurant industry would be a plus, as it gives you a deeper understanding of the market dynamics. Familiarity with CRM tools and other data analysis platforms can enhance your effectiveness in this role.

What you'll do

In this role, you will independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance. You will develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction. Your role will involve identifying opportunities for category expansion and new business initiatives, as well as leading quarterly business reviews with partners.

You will own the commercial outcomes for your portfolio, including revenue targets and promotional ROI. Your analytical skills will be put to use as you utilize data analysis tools to identify trends, optimize pricing, and assess campaign performance. You will lead negotiations and execution of partner-funded or co-marketing campaigns to drive incremental order volume.

Collaboration is key in this position — you will work closely with internal teams to ensure that strategies align with overall business goals. Your ability to act as a trusted advisor to partners will be essential in fostering strong relationships and driving mutual success.

What we offer

Deliveroo offers a dynamic work environment where you can make a significant impact on our restaurant partnerships. You will have the opportunity to work with a talented team and contribute to the growth of our business. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. We are committed to providing the necessary adjustments to ensure you have an equitable opportunity to succeed in the interview process.