AWS is seeking a driven and talented Business Operations Analyst to play a critical role on our Worldwide Public Sector National Security and Defense Business Operations team.
This role is an important point of coordination between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for driving scalable operational mechanisms, creating strategic narratives, and supporting operational cadences to drive growth in secure government regions. Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision-making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, and superior communication skills, along with a passion for pursuing operational excellence.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
• Extract raw usage and financial data from business databases and data warehouse, and perform analytics to produce meaningful reports that enable decision making
• Develop reporting systems and performance dashboards that encompass key metrics to be reviewed with senior WWPS leaders in order to drive and manage the business
• Generate metrics and deliver regular reports on progress against KPIs to senior leaders and internal stakeholders
• Support customers with analysis, ad-hoc data requests, meetings/presentations, and strategic planning activities
• Collaborate with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex problems
A day in the life
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
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About the team
The AWS Worldwide Public Sector National Security and Defense Business Operations team drives strategic program usage, benefits, and sales execution for AWS Sellers working in the National Security and Defense Markets, accelerating revenue growth, profitability, and transformation with Public Sector end customers. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting large scale data analysis to support business decision making
- Current, active US Government Security Clearance of TS/SCI with Polygraph- 5+ years of finance, business management and sales operations experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience working within a high-growth, technology company
- Experience conducting complex data analysis and translating the results into actionable deliverables, messages, and presentations
- Experience using SQL and advanced data mining techniques
- Motivated, proactive self-starter with proven track record of exhibiting sound business judgement
- Able to operate successfully in a lean, fast-paced organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
