Manager, Finance - Debt Recovery and Bankruptcy
Are you excited by fast growth and global innovation? Can you think big, while also enjoying the details of day-to-day operations? Amazon's Accounts Receivable (AR) team is seeking a creative and passionate Finance Manager to drive recovery of delinquent receivables and oversee the Global Bankruptcy process.
Working closely with Senior Manager for Bankruptcy and Debt Recovery, you will optimize Amazon's debt recovery program, establishing processes across Amazon channels to identify accounts eligible for debt recovery, track results, and report on success. Your role will be crucial in ensuring global bankruptcy processes are defined and followed while managing relationships with third-party collection agencies.
As a trusted partner and subject matter expert in receivables risk assessment, you will earn the trust of stakeholders across collections, sales operations, technology partners, and the wider finance organization. Your expertise in bankruptcy proceedings and commitment to continuous improvement will be essential in minimizing Accounts Receivable risk.
Key job responsibilities
Primary Responsibilities:
• Partner with legal, Amazon business units, Customers to manage thru Chapter 7, Chapter 11, and Chapter 13 inclusive of negotiated settlements, payment plans, etc.
• Ability to effectively explain/summarize complex concepts to varying audiences which might be required for suspension of services
• Work with our technology and/or product teams to optimize systems for automation of processes and analytics
• Execute and define processes for handling severely past due and delinquent accounts
• Manage global bankruptcy proceedings in cooperation with legal and business partners
• Establish and manage relationships with third-party collection agencies
• Conduct complex bankruptcy account analyses
• Provide coaching and training to analysts on bankruptcy processes
• Implement reporting mechanisms for stakeholder updates
• Own Monthly Business Review process and reporting to Senior Leadership
• Set procedures for unpaid receivables write-offs
• Educate the organization on delinquent customer management and bankruptcy processes- 8+ years of tax, finance or a related analytical field experience
- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience
- 6+ years of Accounts Receivable or Account Payable experience
- 6+ years of applying key financial performance indicators (KPIs) to analyses experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- 6+ years of creating process improvements with automation and analysis experience
- 5+ years of directly managing and leading a team of 5+ members experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- 6+ years of mentoring junior finance and/or business team members experience
- 3+ years of working with senior staff (e.g. c-suite) experience
- MBA, or CPA
- Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-making
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
