Director of Strategic Accounts

Who you are

You have a proven track record of leading high-performing teams in a customer-focused environment — your experience includes developing strategies that drive customer success and retention. You possess strong coaching skills and can inspire your team to achieve their best performance while maintaining a focus on quality and speed. Your ability to partner with various departments, including Sales, Product, and Marketing, allows you to create impactful strategies that align with business goals. You are deeply committed to personal and team growth, understanding that success comes from continuous improvement and learning. You thrive in a fast-paced environment and are not afraid to roll up your sleeves to ensure successful outcomes for your customers. You have a strong understanding of the competitive landscape and can leverage this knowledge to inform your account strategies.

What you'll do

In this role, you will lead and develop a team of Strategic Customer Account Managers, ensuring they have the tools and support needed to drive renewal and expansion across HackerRank's largest enterprise customers. You will define and execute account coverage strategies that promote predictable growth and strong retention rates. Your role will involve maintaining a comprehensive understanding of HackerRank's products and services, allowing you to effectively coach your team and address customer needs. You will collaborate closely with cross-functional teams to deliver measurable business impact, ensuring that HackerRank becomes the standard in skills-based hiring. You will also be responsible for shaping account strategies that align with customer goals and HackerRank's mission, fostering a culture of excellence and accountability within your team.

What we offer

HackerRank offers a dynamic work environment where you can make a significant impact on the future of skills-based hiring. You will have the opportunity to work with a talented team that is dedicated to helping developers upskill and succeed. We provide competitive compensation and benefits, along with opportunities for professional development and growth. Our culture emphasizes collaboration, innovation, and a commitment to quality, ensuring that you will be part of a team that values your contributions and supports your career aspirations.